Contact Us
We are here to help you with any questions, concerns, or suggestions you may have. Please fill out the form below and our customer service team will get back to you as soon as possible.
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Frequently Asked Questions
What is the delivery time?
Orders are processed within 24 to 48 hours. Delivery usually takes 3 to 7 business days , depending on your location. A tracking number will be sent to you upon shipment.
What are the delivery costs?
Delivery is free within mainland France. Fees may apply for international or remote area deliveries, but these will always be clearly displayed before confirming your order.
What is your return policy?
You have 30 days from the date of receipt of your order to change your mind. The product must be returned in perfect condition and in its original packaging. To initiate a return, contact us via the contact form or by email.
Is there a guarantee ?
Yes, each blender is covered by a 1-year warranty against manufacturing defects. If you notice a problem, please contact our customer service with a photo or video of the affected product.